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AC3 vs The IT Department: Which MSP is Better? | The MSP Playbook

Article 2026-06-12

AC3 vs The IT Department

A detailed comparison of two major Australian Managed Service Providers.

Feature AC3 The IT Department
Overall Score3.73.8
TypeCloud / Public SectorNon-Profit Specialist
Employees200-30030-60
Founded20002005
HeadquartersSydney, NSWSydney, NSW
RevenuePrivatePrivate
Salary Range$75,000 - $155,000$70,000 - $140,000
SpecialtiesAWS, Azure, Cloud Migration, Government CloudNon-Profit IT, Managed Services, Cloud, Microsoft 365
CertificationsAWS Partner, Microsoft Partner, VMware Partner, ISO 27001Microsoft Partner, AWS Partner
Green FlagsGood work-life balance
Strong cloud focus
Stable employment		Good work-life balance
Technology focus
Red FlagsBelow-market salaries
Limited career progression
Can be risk-averse		Very small scale
Limited career progression
Worker ProsCloud focus
Work-life balance
Stable		Technology focus
Work-life balance
Worker ConsBelow-market pay
Limited progression
Risk-averse		Very small scale
Limited progression

Which MSP Should You Choose?

Both Cloud / Public Sector and Non-Profit Specialist have strengths and weaknesses. Your choice depends on your priorities — whether that's career growth, salary, work-life balance, or technical exposure.

Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.