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Brennan IT vs The Missing Link: Which MSP is Better? | The MSP Playbook

Article 2026-06-12

Brennan IT vs The Missing Link

A detailed comparison of two major Australian Managed Service Providers.

Feature Brennan IT The Missing Link
Overall Score—4.0
TypeManaged ServicesSecurity / Infrastructure
Employees200-400200-300
Founded19971999
HeadquartersSydney, NSWSydney, NSW
RevenuePrivatePrivate
Salary Range$75,000 - $130,000$75,000 - $155,000
SpecialtiesManaged Services, Cloud, Unified CommunicationsCybersecurity, Infrastructure, Cloud, Managed Services
CertificationsMicrosoft Partner, Cisco PartnerISO 27001, Microsoft Partner, AWS Partner, Fortinet Partner
Green Flags—Highest-rated small MSP on Glassdoor
Strong culture and employee satisfaction
Good technology focus
Red Flags—Small scale — limited exposure to large projects
Below-market salaries at senior levels
Worker ProsUC expertise
Good culture
Flexible		Great culture
Technology focus
High Glassdoor rating
Worker ConsLimited career paths
Below market salary		Small scale
Below-market pay at senior levels

Which MSP Should You Choose?

Both Managed Services and Security / Infrastructure have strengths and weaknesses. Your choice depends on your priorities — whether that's career growth, salary, work-life balance, or technical exposure.

Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.