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CyberCX vs Interactive: Which MSP is Better? | The MSP Playbook

Article 2026-06-12

CyberCX vs Interactive

A detailed comparison of two major Australian Managed Service Providers.

Feature CyberCX Interactive
Overall Score3.23.6
TypeSecurity / Private EquityPrivate Cloud / Hardware
Employees500-1000200-400
Founded20191989
HeadquartersMelbourne, VICMelbourne, VIC
RevenuePrivatePrivate
Salary Range$80,000 - $165,000$75,000 - $155,000
SpecialtiesCybersecurity, Penetration Testing, SOC, Incident ResponseData Centre, Managed Cloud, Hardware, Security
CertificationsISO 27001, CREST, SOC 2, PCI DSSDell Partner, HP Partner, VMware Partner, Fortinet Partner
Green FlagsCybersecurity focus is high-demand
Good technology exposure
Growing rapidly		Good work-life balance
Stable employment
Strong vendor partnerships
Red FlagsRapid acquisition strategy creates integration challenges
Below-market salaries at senior levels
Cultural inconsistency across acquired companies		Below-market salaries
Can be bureaucratic
Limited international exposure
Worker ProsCybersecurity focus
Good tech exposure
Growing		Work-life balance
Stable
Vendor partnerships
Worker ConsAcquisition chaos
Below-market pay
Cultural inconsistency		Below-market pay
Bureaucratic
Limited international

Which MSP Should You Choose?

Both Security / Private Equity and Private Cloud / Hardware have strengths and weaknesses. Your choice depends on your priorities — whether that's career growth, salary, work-life balance, or technical exposure.

Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.