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CyberCX vs ITtelligent: Which MSP is Better? | The MSP Playbook

Article 2026-06-12

CyberCX vs ITtelligent

A detailed comparison of two major Australian Managed Service Providers.

Feature CyberCX ITtelligent
Overall Score3.23.8
TypeSecurity / Private EquitySMB / Boutique
Employees500-100020-40
Founded20192010
HeadquartersMelbourne, VICMelbourne, VIC
RevenuePrivatePrivate
Salary Range$80,000 - $165,000$70,000 - $140,000
SpecialtiesCybersecurity, Penetration Testing, SOC, Incident ResponseManaged Services, Cloud, Microsoft 365, Security
CertificationsISO 27001, CREST, SOC 2, PCI DSSMicrosoft Partner, AWS Partner, Fortinet Partner
Green FlagsCybersecurity focus is high-demand
Good technology exposure
Growing rapidly		Good work-life balance
Technology focus
Red FlagsRapid acquisition strategy creates integration challenges
Below-market salaries at senior levels
Cultural inconsistency across acquired companies		Very small scale
Limited career progression
Worker ProsCybersecurity focus
Good tech exposure
Growing		Technology focus
Work-life balance
Worker ConsAcquisition chaos
Below-market pay
Cultural inconsistency		Very small scale
Limited progression

Which MSP Should You Choose?

Both Security / Private Equity and SMB / Boutique have strengths and weaknesses. Your choice depends on your priorities — whether that's career growth, salary, work-life balance, or technical exposure.

Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.