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CyberCX vs Pentagon Group: Which MSP is Better? | The MSP Playbook

Article 2026-06-12

CyberCX vs Pentagon Group

A detailed comparison of two major Australian Managed Service Providers.

Feature CyberCX Pentagon Group
Overall Score3.23.1
TypeSecurity / Private EquityManaged Services
Employees500-1000100-200
Founded20192002
HeadquartersMelbourne, VICBrisbane, QLD
RevenuePrivatePrivate
Salary Range$80,000 - $165,000$70,000 - $140,000
SpecialtiesCybersecurity, Penetration Testing, SOC, Incident ResponseManaged Services, Cloud, Security
CertificationsISO 27001, CREST, SOC 2, PCI DSSMicrosoft Partner, Fortinet Partner
Green FlagsCybersecurity focus is high-demand
Good technology exposure
Growing rapidly		Good work-life balance
Stable employment
Red FlagsRapid acquisition strategy creates integration challenges
Below-market salaries at senior levels
Cultural inconsistency across acquired companies		Small scale
Below-market salaries
Limited career progression
Worker ProsCybersecurity focus
Good tech exposure
Growing		Work-life balance
Stable
Worker ConsAcquisition chaos
Below-market pay
Cultural inconsistency		Small scale
Below-market pay
Limited progression

Which MSP Should You Choose?

Both Security / Private Equity and Managed Services have strengths and weaknesses. Your choice depends on your priorities — whether that's career growth, salary, work-life balance, or technical exposure.

Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.