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EFEX vs ITtelligent: Which MSP is Better? | The MSP Playbook

Article 2026-06-11

EFEX vs ITtelligent

A detailed comparison of two major Australian Managed Service Providers.

Feature EFEX ITtelligent
Overall Score3.33.8
TypeRegional GiantSMB / Boutique
Employees500-100020-40
Founded20052010
HeadquartersMelbourne, VICMelbourne, VIC
RevenuePrivatePrivate
Salary Range$70,000 - $145,000$70,000 - $140,000
SpecialtiesManaged Services, Print Solutions, Cloud, NetworkingManaged Services, Cloud, Microsoft 365, Security
CertificationsMicrosoft Partner, HP Partner, Cisco PartnerMicrosoft Partner, AWS Partner, Fortinet Partner
Green FlagsGood work-life balance
Stable employment		Good work-life balance
Technology focus
Red FlagsBelow-market salaries
Can be bureaucratic
Limited career progression		Very small scale
Limited career progression
Worker ProsWork-life balance
Stable		Technology focus
Work-life balance
Worker ConsBelow-market pay
Bureaucratic
Limited progression		Very small scale
Limited progression

Which MSP Should You Choose?

Both Regional Giant and SMB / Boutique have strengths and weaknesses. Your choice depends on your priorities — whether that's career growth, salary, work-life balance, or technical exposure.

Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.