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EFEX vs Kyndryl Australia: Which MSP is Better? | The MSP Playbook

Article 2026-06-12

EFEX vs Kyndryl Australia

A detailed comparison of two major Australian Managed Service Providers.

Feature EFEX Kyndryl Australia
Overall Score3.32.8
TypeRegional GiantInfrastructure Spin-off
Employees500-10001000-2000
Founded20052021
HeadquartersMelbourne, VICSydney, NSW (Global HQ: New York, NY)
RevenuePrivatePrivate
Salary Range$70,000 - $145,000$75,000 - $140,000
SpecialtiesManaged Services, Print Solutions, Cloud, NetworkingManaged Infrastructure, Cloud, Mainframe, Enterprise Migration
CertificationsMicrosoft Partner, HP Partner, Cisco PartnerMicrosoft Partner, AWS Partner, SAP Partner
Green FlagsGood work-life balance
Stable employment
Fresh start — not burdened by IBM's bureaucracy
Focus on infrastructure services
Some teams have genuine technical depth
Red FlagsBelow-market salaries
Can be bureaucratic
Limited career progression
Spun off from IBM — still finding its identity
Inherited IBM's legacy contracts and problems
Below-market salaries
High offshore ratio
Uncertain strategic direction
Worker ProsWork-life balance
Stable
Fresh start — can build culture from scratch
Infrastructure focus is clear
Some technical teams are excellent
Worker ConsBelow-market pay
Bureaucratic
Limited progression
Inherited IBM's problems
Below-market salaries
Uncertain strategic direction
High offshore ratio

Which MSP Should You Choose?

Both Regional Giant and Infrastructure Spin-off have strengths and weaknesses. Your choice depends on your priorities — whether that's career growth, salary, work-life balance, or technical exposure.

Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.