🔍

Excite IT vs First Focus IT: Which MSP is Better? | The MSP Playbook

Article 2026-06-12

Excite IT vs First Focus IT

A detailed comparison of two major Australian Managed Service Providers.

Feature Excite IT First Focus IT
Overall Score3.73.7
TypeBoutique CorporateVolume / Speed
Employees30-60200-400
Founded20082001
HeadquartersSydney, NSWSydney, NSW
RevenuePrivatePrivate
Salary Range$70,000 - $145,000$75,000 - $155,000
SpecialtiesManaged Services, Cloud, Security, Microsoft 365Managed Services, Cloud, Microsoft 365, Security
CertificationsMicrosoft Partner, AWS Partner, Fortinet PartnerMicrosoft Partner, AWS Partner, Fortinet Partner
Green FlagsGood work-life balance
Technology focus		Good work-life balance
Stable employment
Strong vendor partnerships
Red FlagsSmall scale
Below-market salaries		Below-market salaries
Can be bureaucratic
Limited career progression
Worker ProsTechnology focus
Work-life balance		Work-life balance
Stable
Vendor partnerships
Worker ConsSmall scale
Below-market pay		Below-market pay
Bureaucratic
Limited progression

Which MSP Should You Choose?

Both Boutique Corporate and Volume / Speed have strengths and weaknesses. Your choice depends on your priorities — whether that's career growth, salary, work-life balance, or technical exposure.

Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.