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First Focus IT vs Managed IT: Which MSP is Better? | The MSP Playbook

Article 2026-06-12

First Focus IT vs Managed IT

A detailed comparison of two major Australian Managed Service Providers.

Feature First Focus IT Managed IT
Overall Score3.73.5
TypeVolume / SpeedSMB Specialist
Employees200-40050-100
Founded20012000
HeadquartersSydney, NSWSydney, NSW
RevenuePrivatePrivate
Salary Range$75,000 - $155,000$70,000 - $145,000
SpecialtiesManaged Services, Cloud, Microsoft 365, SecurityManaged Services, Hardware, Cloud, Microsoft 365
CertificationsMicrosoft Partner, AWS Partner, Fortinet PartnerMicrosoft Partner, HP Partner, Dell Partner
Green FlagsGood work-life balance
Stable employment
Strong vendor partnerships		Good work-life balance
Stable employment
Red FlagsBelow-market salaries
Can be bureaucratic
Limited career progression		Small scale
Below-market salaries
Worker ProsWork-life balance
Stable
Vendor partnerships		Work-life balance
Stable
Worker ConsBelow-market pay
Bureaucratic
Limited progression		Small scale
Below-market pay

Which MSP Should You Choose?

Both Volume / Speed and SMB Specialist have strengths and weaknesses. Your choice depends on your priorities — whether that's career growth, salary, work-life balance, or technical exposure.

Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.