Microsoft Partner, AWS Partner, Cisco Partner, ServiceNow Partner
Green Flags
Telco and IT convergence Rapid growth phase
Telstra brand provides stability and scale ASX-listed benefits structure Strong telecommunications backbone Good vendor partnerships
Red Flags
Heavy SMB focus (high ticket volume) Growing pains
550 roles cut in July 2025 — largest restructure in years Telco culture dominates — IT services are secondary Contractor dependency creates inconsistency Bureaucratic decision-making slows everything down Legacy telco culture persists in some divisions
Worker Pros
Telco and IT convergence provides diverse skill development Rapid growth phase creates advancement opportunities Modern communication stack exposure
Telstra compensation structure is genuinely good ASX-listed stability — won't be sold or acquired Access to Telstra's network and enterprise relationships Brand recognition opens doors
Worker Cons
Heavy SMB focus means high ticket volume Growing pains from rapid acquisition strategy Can feel stretched across too many service areas
550 roles cut in 2025 — even Telstra isn't immune IT services are secondary to the telco business Bureaucratic culture slows innovation Contractor dependency creates quality inconsistency Career progression limited unless you're in the telco side
Both Public SMB/Mid-Market and Telco / Enterprise have strengths and weaknesses. Your choice depends on your priorities — whether that's career growth, salary, work-life balance, or technical exposure.
Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.