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Insight Enterprises vs The IT Department: Which MSP is Better? | The MSP Playbook

Article 2026-06-12

Insight Enterprises vs The IT Department

A detailed comparison of two major Australian Managed Service Providers.

Feature Insight Enterprises The IT Department
Overall Score3.33.8
TypeGlobal Reseller / ServicesNon-Profit Specialist
Employees500-100030-60
Founded19882005
HeadquartersSydney, NSWSydney, NSW
RevenuePrivatePrivate
Salary Range$80,000 - $165,000$70,000 - $140,000
SpecialtiesCloud, Data Center, SecurityNon-Profit IT, Managed Services, Cloud, Microsoft 365
CertificationsMicrosoft Partner, AWS Partner, Google PartnerMicrosoft Partner, AWS Partner
Green FlagsGlobal exposure
Strong vendor partnerships		Good work-life balance
Technology focus
Red FlagsUS parent creates cultural friction
Below-market salaries
Can be bureaucratic		Very small scale
Limited career progression
Worker ProsGlobal exposure
Vendor partnerships		Technology focus
Work-life balance
Worker ConsCultural friction
Below-market pay
Bureaucratic		Very small scale
Limited progression

Which MSP Should You Choose?

Both Global Reseller / Services and Non-Profit Specialist have strengths and weaknesses. Your choice depends on your priorities — whether that's career growth, salary, work-life balance, or technical exposure.

Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.