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Interactive vs Kinetic IT: Which MSP is Better? | The MSP Playbook

Article 2026-06-11

Interactive vs Kinetic IT

A detailed comparison of two major Australian Managed Service Providers.

Feature Interactive Kinetic IT
Overall Score3.63.9
TypePrivate Cloud / HardwareGovernment / Enterprise
Employees200-400400-700
Founded19891998
HeadquartersMelbourne, VICMelbourne, VIC
RevenuePrivatePrivate
Salary Range$75,000 - $155,000$80,000 - $160,000
SpecialtiesData Centre, Managed Cloud, Hardware, SecurityManaged Services, Government IT, Cloud, Service Management
CertificationsDell Partner, HP Partner, VMware Partner, Fortinet PartnerMicrosoft Partner, ITIL, ISO 20000, ISO 27001
Green FlagsGood work-life balance
Stable employment
Strong vendor partnerships		Strong employee satisfaction
Good work-life balance
Government stability
Perth-based — less competition for talent
Red FlagsBelow-market salaries
Can be bureaucratic
Limited international exposure		Government contract dependency
Limited private sector exposure
Can be risk-averse in some teams
Worker ProsWork-life balance
Stable
Vendor partnerships		Strong employee satisfaction
Good work-life balance
Government contracts provide stability
Perth market is less competitive
Worker ConsBelow-market pay
Bureaucratic
Limited international		Government contract dependency
Limited private sector exposure
Risk-averse culture in some teams

Which MSP Should You Choose?

Both Private Cloud / Hardware and Government / Enterprise have strengths and weaknesses. Your choice depends on your priorities — whether that's career growth, salary, work-life balance, or technical exposure.

Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.