🔍

Interactive vs Managed IT: Which MSP is Better? | The MSP Playbook

Article 2026-06-11

Interactive vs Managed IT

A detailed comparison of two major Australian Managed Service Providers.

Feature Interactive Managed IT
Overall Score3.63.5
TypePrivate Cloud / HardwareSMB Specialist
Employees200-40050-100
Founded19892000
HeadquartersMelbourne, VICSydney, NSW
RevenuePrivatePrivate
Salary Range$75,000 - $155,000$70,000 - $145,000
SpecialtiesData Centre, Managed Cloud, Hardware, SecurityManaged Services, Hardware, Cloud, Microsoft 365
CertificationsDell Partner, HP Partner, VMware Partner, Fortinet PartnerMicrosoft Partner, HP Partner, Dell Partner
Green FlagsGood work-life balance
Stable employment
Strong vendor partnerships		Good work-life balance
Stable employment
Red FlagsBelow-market salaries
Can be bureaucratic
Limited international exposure		Small scale
Below-market salaries
Worker ProsWork-life balance
Stable
Vendor partnerships		Work-life balance
Stable
Worker ConsBelow-market pay
Bureaucratic
Limited international		Small scale
Below-market pay

Which MSP Should You Choose?

Both Private Cloud / Hardware and SMB Specialist have strengths and weaknesses. Your choice depends on your priorities — whether that's career growth, salary, work-life balance, or technical exposure.

Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.