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ITtelligent vs Interactive: Which MSP is Better? | The MSP Playbook

Article 2026-06-12

ITtelligent vs Interactive

A detailed comparison of two major Australian Managed Service Providers.

Feature ITtelligent Interactive
Overall Score3.83.6
TypeSMB / BoutiquePrivate Cloud / Hardware
Employees20-40200-400
Founded20101989
HeadquartersMelbourne, VICMelbourne, VIC
RevenuePrivatePrivate
Salary Range$70,000 - $140,000$75,000 - $155,000
SpecialtiesManaged Services, Cloud, Microsoft 365, SecurityData Centre, Managed Cloud, Hardware, Security
CertificationsMicrosoft Partner, AWS Partner, Fortinet PartnerDell Partner, HP Partner, VMware Partner, Fortinet Partner
Green FlagsGood work-life balance
Technology focus		Good work-life balance
Stable employment
Strong vendor partnerships
Red FlagsVery small scale
Limited career progression		Below-market salaries
Can be bureaucratic
Limited international exposure
Worker ProsTechnology focus
Work-life balance		Work-life balance
Stable
Vendor partnerships
Worker ConsVery small scale
Limited progression		Below-market pay
Bureaucratic
Limited international

Which MSP Should You Choose?

Both SMB / Boutique and Private Cloud / Hardware have strengths and weaknesses. Your choice depends on your priorities — whether that's career growth, salary, work-life balance, or technical exposure.

Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.