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ITtelligent vs Kyndryl Australia: Which MSP is Better? | The MSP Playbook

Article 2026-06-12

ITtelligent vs Kyndryl Australia

A detailed comparison of two major Australian Managed Service Providers.

Feature ITtelligent Kyndryl Australia
Overall Score3.82.8
TypeSMB / BoutiqueInfrastructure Spin-off
Employees20-401000-2000
Founded20102021
HeadquartersMelbourne, VICSydney, NSW (Global HQ: New York, NY)
RevenuePrivatePrivate
Salary Range$70,000 - $140,000$75,000 - $140,000
SpecialtiesManaged Services, Cloud, Microsoft 365, SecurityManaged Infrastructure, Cloud, Mainframe, Enterprise Migration
CertificationsMicrosoft Partner, AWS Partner, Fortinet PartnerMicrosoft Partner, AWS Partner, SAP Partner
Green FlagsGood work-life balance
Technology focus
Fresh start — not burdened by IBM's bureaucracy
Focus on infrastructure services
Some teams have genuine technical depth
Red FlagsVery small scale
Limited career progression
Spun off from IBM — still finding its identity
Inherited IBM's legacy contracts and problems
Below-market salaries
High offshore ratio
Uncertain strategic direction
Worker ProsTechnology focus
Work-life balance
Fresh start — can build culture from scratch
Infrastructure focus is clear
Some technical teams are excellent
Worker ConsVery small scale
Limited progression
Inherited IBM's problems
Below-market salaries
Uncertain strategic direction
High offshore ratio

Which MSP Should You Choose?

Both SMB / Boutique and Infrastructure Spin-off have strengths and weaknesses. Your choice depends on your priorities — whether that's career growth, salary, work-life balance, or technical exposure.

Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.