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ITtelligent vs ServOne: Which MSP is Better? | The MSP Playbook

Article 2026-06-11

ITtelligent vs ServOne

A detailed comparison of two major Australian Managed Service Providers.

Feature ITtelligent ServOne
Overall Score3.83.2
TypeSMB / BoutiqueManaged Services
Employees20-40200-500
Founded20102005
HeadquartersMelbourne, VICMelbourne, VIC
RevenuePrivatePrivate
Salary Range$70,000 - $140,000$70,000 - $145,000
SpecialtiesManaged Services, Cloud, Microsoft 365, SecurityManaged Services, Cloud, Support
CertificationsMicrosoft Partner, AWS Partner, Fortinet PartnerMicrosoft Partner, HP Partner
Green FlagsGood work-life balance
Technology focus		Good work-life balance
Stable employment
Red FlagsVery small scale
Limited career progression		Below-market salaries
Can be bureaucratic
Limited career progression
Worker ProsTechnology focus
Work-life balance		Work-life balance
Stable
Worker ConsVery small scale
Limited progression		Below-market pay
Bureaucratic
Limited progression

Which MSP Should You Choose?

Both SMB / Boutique and Managed Services have strengths and weaknesses. Your choice depends on your priorities — whether that's career growth, salary, work-life balance, or technical exposure.

Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.