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Kyndryl Australia vs Milan Industries: Which MSP is Better? | The MSP Playbook

Article 2026-06-12

Kyndryl Australia vs Milan Industries

A detailed comparison of two major Australian Managed Service Providers.

Feature Kyndryl Australia Milan Industries
Overall Score2.83.6
TypeInfrastructure Spin-offBoutique Provider
Employees1000-200020-40
Founded20212000
HeadquartersSydney, NSW (Global HQ: New York, NY)Melbourne, VIC
RevenuePrivatePrivate
Salary Range$75,000 - $140,000$70,000 - $140,000
SpecialtiesManaged Infrastructure, Cloud, Mainframe, Enterprise MigrationManaged Services, Cloud, Networking, Security
CertificationsMicrosoft Partner, AWS Partner, SAP PartnerMicrosoft Partner, Cisco Partner, Fortinet Partner
Green FlagsFresh start — not burdened by IBM's bureaucracy
Focus on infrastructure services
Some teams have genuine technical depth
Good work-life balance
Stable employment
Red FlagsSpun off from IBM — still finding its identity
Inherited IBM's legacy contracts and problems
Below-market salaries
High offshore ratio
Uncertain strategic direction
Very small scale
Limited career progression
Worker ProsFresh start — can build culture from scratch
Infrastructure focus is clear
Some technical teams are excellent
Work-life balance
Stable
Worker ConsInherited IBM's problems
Below-market salaries
Uncertain strategic direction
High offshore ratio
Very small scale
Limited progression

Which MSP Should You Choose?

Both Infrastructure Spin-off and Boutique Provider have strengths and weaknesses. Your choice depends on your priorities — whether that's career growth, salary, work-life balance, or technical exposure.

Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.