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Managed IT vs Pentagon Group: Which MSP is Better? | The MSP Playbook

Article 2026-06-12

Managed IT vs Pentagon Group

A detailed comparison of two major Australian Managed Service Providers.

Feature Managed IT Pentagon Group
Overall Score3.53.1
TypeSMB SpecialistManaged Services
Employees50-100100-200
Founded20002002
HeadquartersSydney, NSWBrisbane, QLD
RevenuePrivatePrivate
Salary Range$70,000 - $145,000$70,000 - $140,000
SpecialtiesManaged Services, Hardware, Cloud, Microsoft 365Managed Services, Cloud, Security
CertificationsMicrosoft Partner, HP Partner, Dell PartnerMicrosoft Partner, Fortinet Partner
Green FlagsGood work-life balance
Stable employment		Good work-life balance
Stable employment
Red FlagsSmall scale
Below-market salaries		Small scale
Below-market salaries
Limited career progression
Worker ProsWork-life balance
Stable		Work-life balance
Stable
Worker ConsSmall scale
Below-market pay		Small scale
Below-market pay
Limited progression

Which MSP Should You Choose?

Both SMB Specialist and Managed Services have strengths and weaknesses. Your choice depends on your priorities — whether that's career growth, salary, work-life balance, or technical exposure.

Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.