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MicroAge vs The IT Department: Which MSP is Better? | The MSP Playbook

Article 2026-06-12

MicroAge vs The IT Department

A detailed comparison of two major Australian Managed Service Providers.

Feature MicroAge The IT Department
Overall Score3.13.8
TypeManaged ServicesNon-Profit Specialist
Employees100-30030-60
Founded19902005
HeadquartersSydney, NSWSydney, NSW
RevenuePrivatePrivate
Salary Range$70,000 - $145,000$70,000 - $140,000
SpecialtiesManaged Services, Cloud, SecurityNon-Profit IT, Managed Services, Cloud, Microsoft 365
CertificationsMicrosoft Partner, Fortinet PartnerMicrosoft Partner, AWS Partner
Green FlagsGood work-life balance
Stable employment		Good work-life balance
Technology focus
Red FlagsBelow-market salaries
Can be bureaucratic
Limited career progression		Very small scale
Limited career progression
Worker ProsWork-life balance
Stable		Technology focus
Work-life balance
Worker ConsBelow-market pay
Bureaucratic
Limited progression		Very small scale
Limited progression

Which MSP Should You Choose?

Both Managed Services and Non-Profit Specialist have strengths and weaknesses. Your choice depends on your priorities — whether that's career growth, salary, work-life balance, or technical exposure.

Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.