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NRI Australia (formerly ASG Group) vs The IT Department: Which MSP is Better? | The MSP Playbook

Article 2026-06-12

NRI Australia (formerly ASG Group) vs The IT Department

A detailed comparison of two major Australian Managed Service Providers.

Feature NRI Australia (formerly ASG Group) The IT Department
Overall Score3.43.8
TypeEnterprise IntegratorNon-Profit Specialist
Employees1000-150030-60
Founded19962005
HeadquartersPerth, WA (Parent: Tokyo, Japan)Sydney, NSW
RevenuePrivatePrivate
Salary Range$75,000 - $150,000$70,000 - $140,000
SpecialtiesOracle Services, SAP, Cloud, Managed InfrastructureNon-Profit IT, Managed Services, Cloud, Microsoft 365
CertificationsOracle Partner, SAP Partner, Microsoft Partner, AWS PartnerMicrosoft Partner, AWS Partner
Green FlagsJapanese ownership provides stability
Good government relationships
Strong in Western Australia
Good work-life balance
Technology focus
Red FlagsJapanese parent creates cultural friction
Below-market salaries at senior levels
Limited career progression for non-Japanese speakers
Acquisition-driven growth creates integration issues
Very small scale
Limited career progression
Worker ProsStable employment
WA market strength
Government contracts
Technology focus
Work-life balance
Worker ConsBelow-market salaries
Cultural friction
Limited progression
Very small scale
Limited progression

Which MSP Should You Choose?

Both Enterprise Integrator and Non-Profit Specialist have strengths and weaknesses. Your choice depends on your priorities — whether that's career growth, salary, work-life balance, or technical exposure.

Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.