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Optus Business vs Spirit Technology Solutions: Which MSP is Better? | The MSP Playbook

Article 2026-06-12

Optus Business vs Spirit Technology Solutions

A detailed comparison of two major Australian Managed Service Providers.

Feature Optus Business Spirit Technology Solutions
Overall Score3.03.1
TypeTelco / EnterprisePublic Mid-Tier
Employees2000-3000200-400
Founded19912012
HeadquartersSydney, NSW (Parent: Singapore)Sydney, NSW
RevenuePrivatePrivate
Salary Range$75,000 - $145,000$65,000 - $140,000
SpecialtiesCybersecurity, Cloud, Network Services, Managed ServicesCybersecurity, Managed Services, Telecommunications, Cloud
CertificationsMicrosoft Partner, AWS Partner, Cisco Partner, Fortinet PartnerMicrosoft Partner, Fortinet Partner, SonicWall Partner
Green FlagsSingapore Telecom parent provides stability
Strong telecommunications backbone
Good benefits package		Growing rapidly
Good technology focus
Some teams have genuine depth
Red FlagsTelco culture — IT services are secondary
Below-market salaries
Limited career progression
Bureaucratic decision-making		Below-market salaries
Rapid growth creates culture inconsistency
Limited career progression
Worker ProsStable employment
Good benefits
Telecommunications expertise		Growth opportunities
Technology focus
Some good teams
Worker ConsIT services are secondary to telco
Below-market salaries
Bureaucratic culture
Limited career progression		Below-market salaries
Culture inconsistency
Limited progression

Which MSP Should You Choose?

Both Telco / Enterprise and Public Mid-Tier have strengths and weaknesses. Your choice depends on your priorities — whether that's career growth, salary, work-life balance, or technical exposure.

Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.