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Spirit Technology Solutions vs The IT Department: Which MSP is Better? | The MSP Playbook

Article 2026-06-12

Spirit Technology Solutions vs The IT Department

A detailed comparison of two major Australian Managed Service Providers.

Feature Spirit Technology Solutions The IT Department
Overall Score3.13.8
TypePublic Mid-TierNon-Profit Specialist
Employees200-40030-60
Founded20122005
HeadquartersSydney, NSWSydney, NSW
RevenuePrivatePrivate
Salary Range$65,000 - $140,000$70,000 - $140,000
SpecialtiesCybersecurity, Managed Services, Telecommunications, CloudNon-Profit IT, Managed Services, Cloud, Microsoft 365
CertificationsMicrosoft Partner, Fortinet Partner, SonicWall PartnerMicrosoft Partner, AWS Partner
Green FlagsGrowing rapidly
Good technology focus
Some teams have genuine depth		Good work-life balance
Technology focus
Red FlagsBelow-market salaries
Rapid growth creates culture inconsistency
Limited career progression		Very small scale
Limited career progression
Worker ProsGrowth opportunities
Technology focus
Some good teams		Technology focus
Work-life balance
Worker ConsBelow-market salaries
Culture inconsistency
Limited progression		Very small scale
Limited progression

Which MSP Should You Choose?

Both Public Mid-Tier and Non-Profit Specialist have strengths and weaknesses. Your choice depends on your priorities — whether that's career growth, salary, work-life balance, or technical exposure.

Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.