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Spirit Technology Solutions vs The Missing Link: Which MSP is Better? | The MSP Playbook

Article 2026-06-12

Spirit Technology Solutions vs The Missing Link

A detailed comparison of two major Australian Managed Service Providers.

Feature Spirit Technology Solutions The Missing Link
Overall Score3.14.0
TypePublic Mid-TierSecurity / Infrastructure
Employees200-400200-300
Founded20121999
HeadquartersSydney, NSWSydney, NSW
RevenuePrivatePrivate
Salary Range$65,000 - $140,000$75,000 - $155,000
SpecialtiesCybersecurity, Managed Services, Telecommunications, CloudCybersecurity, Infrastructure, Cloud, Managed Services
CertificationsMicrosoft Partner, Fortinet Partner, SonicWall PartnerISO 27001, Microsoft Partner, AWS Partner, Fortinet Partner
Green FlagsGrowing rapidly
Good technology focus
Some teams have genuine depth		Highest-rated small MSP on Glassdoor
Strong culture and employee satisfaction
Good technology focus
Red FlagsBelow-market salaries
Rapid growth creates culture inconsistency
Limited career progression		Small scale — limited exposure to large projects
Below-market salaries at senior levels
Worker ProsGrowth opportunities
Technology focus
Some good teams		Great culture
Technology focus
High Glassdoor rating
Worker ConsBelow-market salaries
Culture inconsistency
Limited progression		Small scale
Below-market pay at senior levels

Which MSP Should You Choose?

Both Public Mid-Tier and Security / Infrastructure have strengths and weaknesses. Your choice depends on your priorities — whether that's career growth, salary, work-life balance, or technical exposure.

Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.