🔍

Tecala vs The IT Department: Which MSP is Better? | The MSP Playbook

Article 2026-06-12

Tecala vs The IT Department

A detailed comparison of two major Australian Managed Service Providers.

Feature Tecala The IT Department
Overall Score3.93.8
TypeMid-Market PremiumNon-Profit Specialist
Employees150-30030-60
Founded20052005
HeadquartersMelbourne, VICSydney, NSW
RevenuePrivatePrivate
Salary Range$75,000 - $150,000$70,000 - $140,000
SpecialtiesAs-a-Service, Cloud, Managed Services, SecurityNon-Profit IT, Managed Services, Cloud, Microsoft 365
CertificationsMicrosoft Partner, AWS Partner, Fortinet Partner, VMware PartnerMicrosoft Partner, AWS Partner
Green FlagsGood work-life balance
Strong Microsoft partnership
Stable employment		Good work-life balance
Technology focus
Red FlagsSmall scale — limited exposure to large projects
Below-market salaries
Limited career progression		Very small scale
Limited career progression
Worker ProsMicrosoft partnership
Work-life balance
Stable		Technology focus
Work-life balance
Worker ConsSmall scale
Below-market pay
Limited progression		Very small scale
Limited progression

Which MSP Should You Choose?

Both Mid-Market Premium and Non-Profit Specialist have strengths and weaknesses. Your choice depends on your priorities — whether that's career growth, salary, work-life balance, or technical exposure.

Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.