A detailed comparison of two major Australian Managed Service Providers.
Feature
Bulletproof
Capgemini (inc. Empired)
Overall Score
3.1
2.8
Type
Cloud / Security
Global Integrator
Employees
500-1000
1500-2000
Founded
2001
1967
Headquarters
Sydney, NSW
Sydney, NSW (Global HQ: Paris, France)
Revenue
Private
Private
Salary Range
$75,000 - $155,000
$95,000 - $180,000
Specialties
Cloud, Security, Managed Services
Cloud, Microsoft Dynamics, Enterprise Applications, Consulting
Certifications
AWS Partner, Microsoft Partner
Microsoft Partner, AWS Partner, Salesforce Partner, SAP Partner
Green Flags
Good work-life balance Stable employment
Large global scale — can handle enterprise projects Some genuinely talented people in specific teams Good vendor partnerships and certification support
Red Flags
Below-market salaries Can be bureaucratic Limited career progression
66% offshore workforce — highest of any major Australian MSP Annual restructuring cycles — predictably unpredictable Acquired 4 companies in 5 years, erased all brands Below-market salaries (A$113K average vs A$128-138K market) Razer data breach: US$6.5M in damages awarded BOQ and ME Bank offshoring scandals documented Glassdoor reviews describe 'toxic' culture in some teams
Worker Pros
Work-life balance Stable
Exposure to large, complex projects Global brand opens doors Some teams have excellent managers
Worker Cons
Below-market pay Bureaucratic Limited progression
66% offshore means onshore roles are increasingly 'bridge' positions Annual restructuring creates constant uncertainty Below-market salaries with opaque promotion processes Four acquired companies erased — expect yours next Executive bonuses while staff are made redundant
Both Cloud / Security and Global Integrator have strengths and weaknesses. Your choice depends on your priorities — whether that's career growth, salary, work-life balance, or technical exposure.
Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.