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Capgemini (inc. Empired) vs Cirrus Networks: Which MSP is Better? | The MSP Playbook

Article 2026-06-12

Capgemini (inc. Empired) vs Cirrus Networks

A detailed comparison of two major Australian Managed Service Providers.

Feature Capgemini (inc. Empired) Cirrus Networks
Overall Score2.83.4
TypeGlobal IntegratorManaged Services
Employees1500-2000100-200
Founded19672008
HeadquartersSydney, NSW (Global HQ: Paris, France)Perth, WA
RevenuePrivatePrivate
Salary Range$95,000 - $180,000$70,000 - $140,000
SpecialtiesCloud, Microsoft Dynamics, Enterprise Applications, ConsultingManaged Services, Cloud, Networking
CertificationsMicrosoft Partner, AWS Partner, Salesforce Partner, SAP PartnerCisco Partner, AWS Partner
Green FlagsLarge global scale — can handle enterprise projects
Some genuinely talented people in specific teams
Good vendor partnerships and certification support
Good work-life balance
Stable employment
Government focus
Red Flags66% offshore workforce — highest of any major Australian MSP
Annual restructuring cycles — predictably unpredictable
Acquired 4 companies in 5 years, erased all brands
Below-market salaries (A$113K average vs A$128-138K market)
Razer data breach: US$6.5M in damages awarded
BOQ and ME Bank offshoring scandals documented
Glassdoor reviews describe 'toxic' culture in some teams
Small scale — limited exposure to large projects
Below-market salaries
Can be bureaucratic
Worker ProsExposure to large, complex projects
Global brand opens doors
Some teams have excellent managers
Work-life balance
Stable
Government work
Worker Cons66% offshore means onshore roles are increasingly 'bridge' positions
Annual restructuring creates constant uncertainty
Below-market salaries with opaque promotion processes
Four acquired companies erased — expect yours next
Executive bonuses while staff are made redundant
Small scale
Below-market pay
Bureaucratic

Which MSP Should You Choose?

Both Global Integrator and Managed Services have strengths and weaknesses. Your choice depends on your priorities — whether that's career growth, salary, work-life balance, or technical exposure.

Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.