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Capgemini (inc. Empired) vs Data#3: Which MSP is Better? | The MSP Playbook

Article 2026-06-12

Capgemini (inc. Empired) vs Data#3

A detailed comparison of two major Australian Managed Service Providers.

Feature Capgemini (inc. Empired) Data#3
Overall Score2.83.8
TypeGlobal IntegratorPublicly Listed Giant
Employees1500-20001500-2000
Founded19671977
HeadquartersSydney, NSW (Global HQ: Paris, France)Brisbane, QLD
RevenuePrivate$884.8M
Salary Range$95,000 - $180,000$80,000 - $160,000
SpecialtiesCloud, Microsoft Dynamics, Enterprise Applications, ConsultingMicrosoft Solutions, Cloud, Managed Services, Software Licensing
CertificationsMicrosoft Partner, AWS Partner, Salesforce Partner, SAP PartnerMicrosoft Partner, AWS Partner, Cisco Partner, VMware Partner
Green FlagsLarge global scale — can handle enterprise projects
Some genuinely talented people in specific teams
Good vendor partnerships and certification support
ASX-listed (ASX: DDD) — financial transparency
Strong Australian focus — no offshoring agenda
Good work-life balance
Profitable and growing
Red Flags66% offshore workforce — highest of any major Australian MSP
Annual restructuring cycles — predictably unpredictable
Acquired 4 companies in 5 years, erased all brands
Below-market salaries (A$113K average vs A$128-138K market)
Razer data breach: US$6.5M in damages awarded
BOQ and ME Bank offshoring scandals documented
Glassdoor reviews describe 'toxic' culture in some teams
Below-market salaries at senior levels
Government contract dependency
Limited international exposure
Acquisition-driven growth creates integration challenges
Worker ProsExposure to large, complex projects
Global brand opens doors
Some teams have excellent managers
ASX-listed transparency — you know the numbers
Australian-focused — your job isn't being offshored
Profitable and growing — stability
Good work-life balance in most teams
Worker Cons66% offshore means onshore roles are increasingly 'bridge' positions
Annual restructuring creates constant uncertainty
Below-market salaries with opaque promotion processes
Four acquired companies erased — expect yours next
Executive bonuses while staff are made redundant
Below-market salaries at senior levels
Government contract dependency creates cyclicality
Limited international exposure
Acquisition integration can be bumpy

Which MSP Should You Choose?

Both Global Integrator and Publicly Listed Giant have strengths and weaknesses. Your choice depends on your priorities — whether that's career growth, salary, work-life balance, or technical exposure.

Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.