A detailed comparison of two major Australian Managed Service Providers.
Feature
Insight Enterprises
NTT Ltd.
Overall Score
3.3
3.0
Type
Global Reseller / Services
Global Infrastructure
Employees
500-1000
2000-3000
Founded
1988
2019
Headquarters
Sydney, NSW
Sydney, NSW (Global HQ: Tokyo)
Revenue
Private
Private
Salary Range
$80,000 - $165,000
$85,000 - $165,000
Specialties
Cloud, Data Center, Security
Managed Network Services, Data Centre, Cloud, Unified Communications
Certifications
Microsoft Partner, AWS Partner, Google Partner
Microsoft Partner, Cisco Partner, VMware Partner, Fortinet Partner
Green Flags
Global exposure Strong vendor partnerships
Competitive salaries (A$95-110K average) Global opportunities through 190,000+ employee network Technology investment in AI, cloud, IoT Good vendor partnerships
Red Flags
US parent creates cultural friction Below-market salaries Can be bureaucratic
A$677K revenue per employee — thin onshore coverage ~70% offshore ratio — highest of any major MSP Cultural integration issues from multiple acquisitions Onshore roles increasingly 'bridge' positions managing offshore delivery Client satisfaction issues with offshore quality
Worker Pros
Global exposure Vendor partnerships
Salaries are competitive relative to other MSPs Global exposure and transfer opportunities Investment in emerging technologies Good certification and training programs
Worker Cons
Cultural friction Below-market pay Bureaucratic
70% offshore means onshore roles are increasingly managerial Cultural friction between Australian and Indian teams Communication overhead across time zones Career ceiling for onshore staff Quality issues with offshore delivery
Both Global Reseller / Services and Global Infrastructure have strengths and weaknesses. Your choice depends on your priorities — whether that's career growth, salary, work-life balance, or technical exposure.
Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.